At Weylandts, we believe in creating a work environment as different and beautiful as our furniture. With attractive working hours, competitive salaries and great staff discounts, being employed by Weylandts is a little like acquiring a second home.
We now have a great opportunity to join the Weylandts team at our beautiful store in Nelspruit, Mpumalanga.
Our Sales Administrators are an integral part of our Weylandts team which focuses on giving clients a five-star experience when visiting our stores. The role is multi-tasking and combines taking payment from clients as well as other branch responsibilities as required.
Processing sales and orders, including production of invoices, delivery details and handling of payments in an accurate & timely manner. Engaging with clients and providing a smooth process to encourage further visits to the branch.
Creating and loading quotes, new customer details and checking stock
Handling cash floats, including balancing daily cash ups
Ensuring that all data gathered from customers and sales team is accurate (e.g. product codes, delivery addresses etc.)
Answering telephones in line with Weylandts standards, answering queries efficiently
Assist customers on the floor when required if no Sales Consultant is available. Great customer interaction through initiating conversation, sharing advice & product knowledge.
Collaborating with management and team, sharing ideas and being positive, respectful and helpful at all times.
Maintaining excellent product knowledge and understanding of stock available. Stocktaking as required and handling general stock enquiries.
Giving correct product care info to clients and handling customer complaints as far as possible. Referring appropriately when necessary.
Working with the Visual Merchandiser to maintain high standards in-store visual displays, housekeeping as well as ensuring items are priced, displayed and wrapped correctly. Ensures floor always well stocked.
Being aware and adhering to loss prevention, inventory control and all other company policy and procedures.
Min. education level: Matric.
Excellent admin and retail sales skills (POS) are required.
Sound working knowledge of Microsoft Office necessary.
Previous background in customer-facing environment in sales and admin role in luxury brand required.
Key Behavioural Competencies:
Must be enthusiastic, love the Weylandts brand, builds relationships naturally with excellent people and communication skills. Positive can-do attitude. Takes responsibility for their work and is a team player.
Posted on 03 Dec 07:58
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Today, Weylandts is firmly established as the leading furniture and décor retailer in southern Africa, offering clients contemporary quality designs sourced from around the world and showcased in a beautiful environment where space and natural light enhance the inspirational merchandising.