Jobs Western Cape

Italian Speaking Customer Service Consultant (Cape Town)

Remuneration: Market related 
Location: Cape Town
Type: Permanent
Reference: #AR
Company: AKA Recruitment International

Our client, a well-known company in the outsource industry has current vacancies for Italian speaking customer services and sales representatives within their contact centre. The right candidate is working in a vibrant office environment with growth opportunities, will service passengers abroad and will be responsible for their airline reservations and associated duties. If you want to be part of the customer’s journeys to their dream destinations than this is the right position for you!

Key performance areas:

  • Servicing passengers abroad and being responsible for their airline reservations and associated duties
  • Responding to incoming inquiries and questions of customers regarding their flights, etc.
  • Handling complaints via the integrated telephone or computer system
  • Communicating information effectively in a friendly and supportive manner
  • Providing relevant information as an independent team member
  • Identify customers’ needs and offer personalised service
  • Maintain high standard of knowledge on all products

Qualifications and experiences:

  • Matric qualification
  • Previous customer service and sales experience required

Competencies required:

  • Native level fluency in Italian
  • Excellent language skills in English
  • Computer literate (MS Word, Excel, Outlook)
  • Problem-solving ability and attention to detail
  • Positive attitude
  • Open to shift work; hours dependant on department
  • Ability to work independently, yet also be a team player
  • Stress tolerance – calm and methodical
  • Understands and values the commercial impact of decisions
  • Clear credit and criminal record
  • Valid driver’s license and own transport required

The company offers a competitive remuneration package and assistance with work permits for foreigners.

If you meet the above requirements and if you are interested in the position, please send your CV to

moc.tnitnemtiurceraka@ofni

Posted on 24 Nov 11:35

Apply by email
Amy
Or apply with your Biz CV

Create your CV once, and thereafter you can apply to this ad and future job ads easily.

Get job alerts for Customer Service jobs

More…

MS SQL DBA – Database Administrator (Cape Town)

Remuneration: Basic salary 
Location: Cape Town
Type: Permanent
Company: EOH Recruitment Solutions

A new opportunity exists within a large listed company. This role will present the successful candidate with an opportunity to expand their knowledge and career growth rapidly as the role may move the DBA to new technical environments as their skills grow. The DBA will be responsible for providing technical support for the database environment including overseeing the implementation and organisation of the databases, as well as assessment and implementation of new technologies.

Duties:

  • Responsible for the deployment and maintenance of the MS SQL environment
  • Responsible for ensuring availability and performance of the Database that support the system
  • Responsible for the implementation and release of Database changes according to agreed timescales
  • Responsible for improvement and maintenance of the database to include rollout and upgrades
  • Work to ensure that the necessary resources are allocated to the servers, clusters and databases to ensure high resilience and performance tuning
  • To proactively monitor the database systems to ensure secure services within minimum downtime
  • Responsible for providing trend analysis to management team to enable them to make informed decisions regarding resource management
  • Responsible for working with application owners, such as SharePoint, CRM and Lync to tune databases to best practices and optimise performance
  • Responsible for troubleshooting and assisting Software Development perform solving of MS SQL development related issues
  • Responsible for the documentation of the processes and procedures
  • Work as part of a team and provide support where required

Requirements:

  • Relevant Tertiary
  • Minimum five years’ experience in IT
  • Minimum two years of DBA related experience
  • Should have a comprehensive level of technical skills on multiple IT systems and platforms
  • Experience3 in performance testing, Tuning, Query Optimatization, using Performance Monitor, SQL Profiler and other related monitoring and troubleshooting tools
  • Experience in troubleshooting and resolving database integrity issues, performance issues, blocking and deadlocking issues, replication issues, log shipping issues, connectivity issues, security issues etc.
  • Strong Knowledge of backups, restores, recovery models, database shrink operations, DBCC commands, clustering, database mirroring, replication
  • Solid acquaintance with windows server, security delegation, SPNs, storage components
  • Ability to problem solve using deductive Reasoning in a timely manner.

Contact:

az.oc.hoe@dleiffuD.hgieL

Posted on 24 Nov 11:18

EOH Recruitment Solutions

EOH Recruitment Solutions is a market leader in the sourcing and selection of top candidates and recruitment services. With a focus on Technology, we specialise in both permanent and contract roles.

View company profile

Get job alerts for Database Administrator jobs

Administrator Customer Service (cape Town)

ADMINISTRATOR CUSTOMER SERVICE (CAPE TOWN) in Western Cape | PA/Secretary | Job Mail | 4105237

This site uses cookies. By browsing this site, you agree to our use of cookies. Read more about our use of personal information on our Privacy Policy. x

ADMINISTRATOR CUSTOMER SERVICE REQUIRED IN CAPE TOWN Requirements: Grade 12/ Matric 1 – 2 years’ Experience in a customer Service Position Well Organized Ability to work under pressure Computer Literate Excellent Written and Verbal Communication skills Valid Driver’s License and Own transport Applicants must reside in CAPE TOWN or surrounding area. Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful. Interested? Please visit our website www.mprtc.co.za to submit your CV or for more information.

Get Alerts

To apply for this vacancy please access this job advert on a desktop computer.

Apply for other Jobs on Job Mail.

Head of Marketing (Cape Town)

Recruit Digital

Recruit Digital; leading recruitment agency for the Digital, Media, IT & Advertising sectors in South Africa.

Covering both Cape Town and JHB roles, Recruit Digital provides staff for Media firms, Digital Agencies, Corporates, Startups, E-commerce retailers, and all other Internet related businesses.

Recruit Digital fills vacancies within Client Services, Creative & Design, Development & Technology, Sales, Copy-writing, Social Media, SEO, Planning & Strategy, Marketing, Senior Management & Executive positions.

View company profile

C#.Net Developer (Cape Town)

Remuneration: negotiable Market related 
Location: Cape Town
Type: Permanent
Reference: #1711407
Company: Datafin Recruitment

A global leader in Dispatch Tech seeks the expertise and skills of a highly talented C#.Net Developer to join its team in Cape Town. The successful candidate will possess a Computer Science/IT or relevant Degree/Diploma/experience and Must-Haves which include WebAPI Experience, C#.Net and SQL.

Stack Info:

  • Azure
  • Full MS Stack using C#.net
  • SQL Server 2016
  • Porting legacy system to Web API
  • JavaScript heavy. ES 2015
  • Third party integrations are plentiful

Requirements:

  • Computer Science Degree/Diploma or relevant IT tertiary qualification or experience.

Must-haves:

  • C#.Net
  • SQL
  • WebAPI Experience

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

When applying for jobs, ensure that you have the minimum job requirements. Only SA citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please email a Word copy of your CV to

moc.nifatad@esereht

and mention the reference numbers of the jobs. We have a list of jobs on http://www.datafin.com. Datafin IT Recruitment – Cape Town Jobs.

Posted on 22 Nov 15:45

Apply by email
Therese Otten
Or apply with your Biz CV

Create your CV once, and thereafter you can apply to this ad and future job ads easily.

Datafin

DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business.

View company profile

Get job alerts for C#.Net Developer jobs

More…

Client Services Consultant

Client Services Consultant in Western Cape | Other Administration/PA/Secretary | Job Mail | 4129499

This site uses cookies. By browsing this site, you agree to our use of cookies. Read more about our use of personal information on our Privacy Policy. x

Client Services Consultant Leading Financial Institution based in V&A Waterfront is seeking the skills and experience of a Client Services Consultant to answer calls and dealing with internal and external relations effectively according to company processes and values. Minimum Requirements Essential Qualifications: NQF Level – Matric / Grade 12 / National Senior Certificate Advanced Diplomas / National 1st Degrees At least 6 months’ work experience in a Unit Trust environment Experience in: capturing data, working with a group and individually, completing various administrative and secretarial duties (e.g.; answering phones; making copies; filing) Must have an eye for detail Able to manage conflict situations Building and maintaining effective relationships with diverse internal and external stakeholders Able to interact with diverse people and with external clients Computer literate (Microsoft Office) Relevant regulatory knowledge Relevant software and systems knowledge Business writing skills Banking knowledge and procedures Governance, Risk and Controls Managing customer expectations Working in a fast-paced and changing environment Excellent communication skills Duties Adhere to the daily schedule to ensure that targets are met by following the work plan Follow the organization’s processes and values such as honesty; integrity; accountability; respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations Escalate all unresolved queries to management by logging the case on the system Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements (SLA) Generate lead targets required on a month to month basis by offering products to the clients Prevent losses that may occur in the business by being vigilant and making sure all calls are logged correctly Contribute to a culture conducive to the achievement of transformation goals by participating in the Financial Institution’s Culture building initiatives (e.g. staff surveys etc.) Participate and support corporate social responsibility initiatives for the achievement of key business strategies Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions Keep up to date with risk standards by reading; understanding and completing the updated manuals every time they are sent out and agreeing to the terms Understand and embrace the vision and demonstrate the values through interaction with team and stakeholders Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team Understand the nature of the client’s query by reiterating the key points raised by the client Give continuous feedback to management and the back office and ensure that stakeholders are also updated through communication of information required by the different stakeholders. Should you meet the minimum requirements, please send your CV to gerhardv@transman.co.za

Get Alerts

To apply for this vacancy please access this job advert on a desktop computer.

Apply for other Jobs on Job Mail.