Job description

Management and ownership of various projects through the various stages, right from initial brief, through the studio and into production. Liaising with clients, sales staff, traffic, and the studio as well as any other relevant stakeholders to ensure that a quality product is delivered to our clients, on time and according to the brief.

Key result areas:

• Interpretation of briefs to ensure understanding of all required elements in the project/campaign to achieve execution.
• Planning, organising and controlling of various functions to ensure on-time delivery of a quality project, as per specs and on the budget.
• Client satisfaction – ensuring a minimum customer experience index (CEI) of 96%.
• Excellent interpersonal relations, ability to manage client relationships effectively, and ensure that the outputs of the studio, resulting in the client’s requirements being fully met.
• Ensuring accuracy of information – through planning, reporting, administration, quality control, timekeeping, and time recovery.
• Work closely with and provide support and back-up to the account director.

Company Description

Ince is a fintech marketing agency providing clients with a full-service offering for all their marketing and communication needs. We deliver value innovation and quality across various communications platforms. Being a one-stop solution means sheer ease of doing business.

Our teams have proven experience in various disciplines and in managing large and complex communication projects, both within and outside of South Africa. We operate 24/7 with a national presence enabling us to provide seamless and consistent service across various media platforms. We partner with our clients around their communication and marketing needs to provide the most appropriate solution, delivering the right message, through the right medium, with the right results.

Requirements

• A tertiary qualification in administration/project management/commerce or advertising.
• Minimum of three years’ experience in client services/project management with agency experience.
• An understanding of the process of delivering on integrated annual reports (IAR) including design, repro, and print as well as the digital processes associated with the web and mobile output, is essential.
• High levels of computer literacy particularly in MS Office essential.
• Digitally savvy and comfortable in a technology-driven environment. 

Posted on 14 Feb 07:52