One of Cape Town’s growing homeware retailers seeks a technical specialist (server support) to become a part of the server team and will be responsible for running projects, contributing to technical designs and provide support covering a range of technologies to the business.

Duties:

• Complete service requests/incidents assigned by service desk timeously
• Keep the business constantly updated when incidents arise, the duration thereof, and on resolution
• Mentor other technical specialists and desktop engineers
• Monitor server/infrastructure and data centre environment
• Responsible for diagnosis and resolution of incidents on server infrastructure/data centre across all sites/platforms
• Ensure timeous recommendation and implementation of improvements to environment and processes
• Provide professional service to the business
• Advise and maintain best practices in projects
• Manage and run technical projects from start to finish and assist in other projects from a technical aspect
• Ensure all projects are completed from technical aspect (Monitoring/backups/etc.)
• Build and maintain relationships with vendors
• Ensure platform is designed and maintained to industry standard
• Keep up to date on technologies and recommend advancements which enhance the environment
• Continuous growth and improvement of services
• Adhere and contribute to change control processes
• ICT admin processes (timekeeping, leave capturing, etc.)
• Complete documentation as required (technical and corporate, e.g. incident reports)
• Completion of monthly reports
• Maintain retail and finance security concepts
• Add value by partaking in team discussions and tasks
• Will be a part of the standby roster and will need to work after hours where required

Requirements:

• Linux certification or equivalent experience
• Qualification in virtualisation and/or clustering and/or storage will be an added advantage
• Relevant MS certifications (MSCE, etc.) will be an added advantage
• Five+ years’ experience as a technical specialist/server engineer (with a focus on OpenSource technologies)
• Open source operating systems (Linux + support of LAMP/LEMP stacks) (management and support thereof)
• Monitoring software and systems (PRTG/SCOM/Zabbix/Cacti/Nagios)
• Server virtualisation (VMWare/KVM/LXD/Hyper-V)
• Cloud hosting experience (AWS/Azure/private)
• Proficient in scripting
• Experience with Docker/Kubernetes/LXC will be advantageous
• Storage areas networks (NetApp preferred) will be advantageous
• Good knowledge of hardware and data centre management (Dell/HP Blade Chassis, etc.)
• Good understanding of network concepts
• Windows operating systems (including troubleshooting, patch management, and usage of roles and features, etc.) will be an added advantage
• Desktop virtualisation (remote desktop services/Hyper-V) will be an added advantage
• Backup management (EMC Networker)
• Good knowledge of SCCM, database concepts, and MS Clustering

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

When applying for jobs, ensure that you have the minimum job requirements. Only SA citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please email a Word copy of your CV to

target=”_blank: “moc.nifatad@nyrat

and mention the reference numbers of the jobs. We have a list of jobs on http://www.datafin.com. DataFin IT Recruitment – Cape Town Jobs.

Posted on 12 May 15:26