As the Control Room Operator you will be responsible for the day to day monitoring of fleet assets via satellite tracking to ensure asset and driver safety. This role will provide 1st point of call for tracking and breakdown assistance for Drivers as well as providing 1st contact support for clients and providing necessary information and assistance.
Requirements:
To be considered for the role applicants would need to demonstrate the following experience and skills:
Strong customer service and communication skills
Able to think on your feet.
Pro active forward thinker with good problem solving skills and initiative
Exposure to an in-bound call centre environment – Desireable
Experience in data analysis and reporting – Desireable
Confident using computerised systems and Microsoft Office Package.
Demonstrate experience working in a customer focused environment with multiple stakeholders
Background within a transport or logistics monitoring and reporting environment – desireable
This is a permanent role and you will be required to work a combination of morning, afternoon and night shifts.
Salary R 10,500.00 per month plus benefits. For immediate consideration, please attach a copy of your CV and certified copy of ID online at www.zarecruit.co.za or send directly to HR on 0867503253