Job description

A community management position for a premium brand account(s) within our dynamic agency. 

 learnership or an internship, and also not a journalism/editorial employment opportunity. A strong set of case studies in the social media management space are required, together with analytics, insights and reporting samples.

Please note: If you would like to apply for this position, please include your work samples along with your resume when applying. This may include case studies of work done, sample analytic reports and anything that best illustrates your work, skills and abilities.

If you have not received a reply within seven business days from sending your application through, please consider it unsuccessful.

Responsibilities:

• Research, development, and ongoing implementation of a detailed and focused social marketing strategy within the daily community management space.
• Community management on various platforms and management of engagement resulting from the same.
• Successfully deliver on tangible KPIs from various campaign briefs and understand what a KPI is.
• Explore, identify and stay abreast of new opportunities and trends in order to proactively identify future opportunities for clients.
• Good knowledge of the full spectrum of social media platforms to be able to advise and consult on a range of provided briefs and requirements.
• Ability to deliver content treatments and ideas on command and in the last minute is an ongoing requirement. Planning and staying ahead of schedule is a must.
• Ability to multitask is vital. 
• Familiarity with social media management, monitoring and analytics tools, as well as proven experience on usage of the same needs to be demonstrated.
• Being able to evaluate the strategy of an account, offer up insight into the performance of the content as well as platforms used, and provide recommendations based on detailed analysis of all content presented.
• Reporting is key. Ability to generate analytic, technical, and content-based reports on a weekly basis is a requirement and examples of similar must be provided.

The interview process will consist of two rounds, an initial meet and greet interview to discuss all of the above, and a second, task-based session, for which a test brief will be provided.

Requirements

• Excellent presentation skills. This is non-negotiable. Samples of work, both strategic and simpler, daily tasks, must be provided, with contactable references. Not blogs, articles for local newspapers or long-form editorials digital and social media samples only.
• Excellent computer literacy skills, on a variety of devices and platforms.
• Evenings and weekends are an occasional must. Our clients operate globally in different time zones, thus requiring presence and delivery after RSA standard operating hours, as well as on weekends.
• Understanding and experience in corporate marketing, web and social media, with samples of previous projects to be presented.
• Customer service-oriented personality, with strong customer empathy, ability to deliver and respond to online queries immediately, and with satisfactory results.
• Experience and knowledge of paid media strategies will be considered an advantage.
• Great creative and conceptual outlook to anything, ability to take a simple statement from a vague brief and turn it into a creative campaign is key.

Posted on 29 Jan 15:33