Responsibilities

A well-loved Fast Food brand is looking for a Senior Fast Food Restaurant Manager for one of their stores in the Bloemfontein area

• Manage the restaurant in accordance with Restaurant’s Policies and Procedures
• Maximize restaurant sales and profitability by effective deployment of labour, assets and production costs
• To maintain excellence in the execution of all duties
• To focus on exceeding customer expectations
• To focus on developing and training staff, as well as to providing negative and positive reinforcement, and to recognize and reward superior performance
• To maximize the profitability of the restaurant by monitoring food, packaging and labour costs as well as controllable expenditure to ensure that these are in line with established targets
• Ensure that all restaurant resources, i.e. Labour, product, supplies, tills and equipment are at correct levels to meet the various volumes of business
• Ensure that all cash handling and in-restaurant banking procedures are adhered to at all times
• Do a daily, weekly and monthly stock check in the restaurant
• Assist with IT problems experienced with Micros/GAAP registers, computer and day end reports
• To ensure that the correct level of supplies are ordered, deliveries checked and that stock levels are monitored on a daily and weekly basis and any discrepancies fully investigated and reported
• To prepare the weekly labour schedules in advance and to ensure all shifts are properly staffed and that labour costs are in line with the budget
• To ensure that the mix of staff recruited in no way conflicts with the Company’s non-discriminatory policy
• To ensure that all staff receive a comprehensive induction and are correctly trained to perform those tasks assigned to them and that they are actively encouraged to progress through the training program
• To provide development for staff and to ensure that succession planning is carried out to ensure full management of the restaurant
• To ensure that the Policies and Procedures are followed to minimize employee relations issues within the restaurant
• To action recruitment and termination payroll change documentation and to forward these updates to the HR Department
• To coordinate, hold and record monthly staff meetings to discuss various issues which affect the restaurant/team
• To ensure that all restaurant staff and management are fully trained in fire procedures, health, safety and food hygiene practices as well as security and robbery procedures
• To ensure that all daily, weekly and monthly administration is completed accurately in line with procedures
• To ensure that accurate operating reports are kept
• Ensure that standards are in accordance with HACCP
• Ensure that the Safety, Health and Hygiene standards are in accordance with statutory regulations
• To carry out Local Store Marketing activities as authorized by the Regional Operations Manager
• To monitor all local competitor activity and any local activities – this may affect the volume of business
• To coordinate the implementation of in-store promotions and ensure that all staff is fully briefed in advance of promotions
• To monitor operating practices and to action any problems identified
• Demonstrate belief in people by treating each person in the restaurant fairly and with respect
• Coach and support staff and ensure that they are fully trained and on job training is effective
• Demonstrate team work by helping staff and management with their work, cross training them, effectively resolving their concerns and holding regular team meetings
• Hire, develops and promotes restaurant staff in consultation with Area / Regional manager
• Administer progressive discipline as needed, ensures compliance with all statutory regulations

Requirements

• Grade 12 / Matric
• 4 – 5 years Fast Food Restaurant Manager experience preferably:- KFC, Hungry Lion, Chicken Licken or similar Fast Food store experience
• Micros/GAAP POS – 4 years’ experience
• MS Office (Word, Excel and Outlook/e-mail)
• Salary is dependent on skill set and operational experience

SA Citizens only