A well-known Fast Food Brand is looking for a Senior Area Manager for a number of their stores in Bloemfontein

Responsibilities

• Leading multiple restaurants simultaneously
• Coaching Restaurant Managers to ensure that store gains market share and achieve customer, people and profit objectives
• Drive customer satisfaction, facilities management, HR management, financial management, Informational management, risk management
• Sales/ marketing and time management
• High visibility leadership and coaching
• Daily store audits with weekly and monthly feedback to managers
• Regular Restaurant visits
• Period and quarterly store audit routine
• Attend Operations meetings and communicate with managers
• Assist managers to draw up SMART plans
• Following disciplinary procedures and chairing inquiries (presiding officer)
• Assist with the opening new restaurants
• Build and align and develop team according to company goals
• Business annual planning (budget for the region)
• Ensure that stores are profitable
• Manage the local store marketing done by the Managers
• Handle suppliers where necessary
• Handle escalated customer complaints
• Head Office inspections to ensure store is running operational
• Succession planning, people planning and benching staff for senior positions

Requirements:

• Matric/Grade 12. A relevant Business Management Diploma or Degree would be very beneficial
• MUST have +5 years’ experience as an Area Manager with Fast Food
• MUST have managed at least 6 stores at the same time – minimum, more stores is preferred
• Previous experience in KFC, Nandos, Barcello’s or similar is preferred
• Micros/GAAP POS experience
• Valid Driver’s license
• Own reliable transport
• Must be able to travel regularly
• SA Citizens Only
• Salary dependant on relevant operational experience and skill set