Job description

East Coast Radio is looking for a receptionist to join our vibrant and dynamic team, to facilitate positive communication between East Coast Radio and the public by executing general reception duties, and maintaining the busy switchboard.

What qualifications are required?

• Grade 12
• At least one year’s relevant experience
• Code eight drivers licence

Responsibilities include:

• Greet and welcome guests as soon as they arrive at the station
• Answer, screen, and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
• Receive ECR clients and visitors
• Provide basic and accurate information in-person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing, photocopying, courier, and faxing
• Assist brand and communications manager and events manager with admin tasks and events – give competition line number to clients who call in for competitions, ensure that winners who collect the prizes are assisted, and coordinate the dispatching of prizes

Requirements

What skills and experience we are looking for?

• Computer (MS Word/Excel/PowerPoint/ Outlook)
• Good working knowledge of the station and functions of the various departments

Attributes:

• Professional attitude and appearance
• Mature disposition
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organisational skills
• Multitasking and time-management skills, with the ability to prioritise tasks
• Customer service attitude
• Ability to deal with emergencies in a timely and effective manner, while streamlining office operations

Posted on 24 Aug 13:33