Job description

Reception and Recruitment Assistant (with additional administration and recruitment duties)

This is a full-time position on fixed term contract starting as soon as possible.

The position of the Reception & Recruitment Assistant needs to be filled by a friendly, respectful person that is driven, enthusiastic, detail-oriented and always active and helpful in the student recruitment process as well as dealing with all institutional stakeholders and visitors that come to reception. This position will be primarily answering to the DBN Recruitment Officer and is based full-time in the reception area of the marketing office at the AFDA Durban campus. This position is based at front of house and must be presentable and efficient at all times.

The following duties are expected to be fulfilled

• Assist the Marketing/Recruitment Officer/s with Student Recruitment: Calling (outgoing) and speaking to (incoming) enquiries interested in AFDA; logging data
• Reception and front-of-house duties, answering the telephone and handling deliveries and visitors.
• Accurate data-capturing, filing, record keeping and management.
• Confident communication with prospective students and related stakeholders including face-to-face, email and calls as and when needed: consultations, working on EACRE conversions & recruiting of new students.
• Assisting prospective students with the application process, booking and coordinating of consultations with prospective students and related stake holders. Guiding applicants through the registration process in order to achieve optimum numbers (targets) for enrolment.
• Generating and/or providing relevant and accurate documentation and information to prospective students and parents.
• Preparing prospective students and related stakeholders for enrolment
• Assist the Marketing/Recruitment Officer/s with scheduling and organizing of marketing activities and events including schools visits, expos, Open Days etc.

Company Description

AFDA is a private Higher Education Institution offer unique degrees and higher certificates for the creative economy through an outcomes-based model.

Requirements

Personal Attributes

• Relevant qualification and/or experience in administration, marketing or reception/ front of house
• Advanced computer literacy (using Excel, MS Word, MS Access and PowerPoint)
• Takes initiative constructively
• Excellent time management
• Maturity to handle a range of situations
• A personality for follow through work ethic
• Excellent verbal and written communication skills
• Well spoken and polite and helpful to stakeholders – over the phone/ in person
• Loyalty and maintaining expected confidentiality
• Honest and trustworthy
• Respectful and open to learning and guidance
• Confident with people skills
• Culturally aware and sensitive
• Willing to learn
• Proficient with English (Multi-lingual ability would be favourable – Zulu and/or another SA language)

Posted on 12 Jan 14:39