Responsibilities

Effective management of marketing strategy (including growth) by:

• Developing a marketing strategy for the hospital aligned to the company’s business plan and marketing strategy and drive the marketing of the hospital by understanding, identifying and addressing the needs of the target market and local community including understanding competitor strategies

Ensuring the achievement of the hospital financial targets by:

• Preparing and monitoring annual budgets with management in order to implement corrective actions as required
• Planning and delivering Capex projects on time and within the specified budget
• Managing of revenue, cost of sales, overheads, EBITDA and working capital
• In all of the above identify trends, using root cause analysis, and implement remedial action where necessary through effective use of heads of department and Enabling functions as required
• Ensuring and driving optimal management of business governance to achieve sound business ethics, risk management and control with appropriate transparency and controls

Effective hospital operations management through:

• Driving the optimal functioning of hospital operations, identifying and monitoring gaps and risks and implement corrective action accordingly
• Maintaining quality patient care standards
• Effective relationship management with doctors
• Driving doctor attraction and retention and coordinating and participating, where applicable, in the optimal functioning of the Medical Advisory Committee
• Effective quality systems management
• Driving improvement of quality metrics and implementation of the company standardized complaints management system
• Drive retention of ISO certification and ensure compliance with clinical benchmarking
• Actively lead and market quality in the company as it relates to staff, doctors and other stakeholders

Ensuring effective people management by:

• Demonstrating visible leadership in respect of the company values, operating model and strategy
• Actively sponsoring the company initiatives and projects as it relates to hospital
• Actively lead and manage hospital MANCO and ensure participation from all parties to achieve strategic objectives
• Providing direction and inspiring positive work behavior in the hospital
• Recruit, retain, motivate and develop staff according to the company people policies and practices

Effective governance and risk management by:

• Ensuring and driving optimal management of business governance to achieve sound business ethics, risk management and control with appropriate transparency and control

Requirements:

• Relevant business or healthcare degree essential (postgraduate qualification advantageous)
• Proven leadership and general business management experience (including financial management and business planning processes) within a healthcare environment or services industry
• Knowledge of the private healthcare industry, its challenges, and role-players including an understanding of relevant legislation
• Basic understanding of or the ability to learn specialization fields, terminology, and medical equipment
• Computer proficiency

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