A hotel is in need of a Front Desk Clerk to serve as the face of their business. You’ll be corresponding with guests through email, fax and over the phone and in person. Requirements: -Grade 12. -Bilingual a plus. -Excellent oral and written communication skills. -Friendly phone manner a must. -Willingness to work nights, weekends and holidays. -Willingness to maintain confidentiality. Day to day duties are as follows but not limited to: -Answer the phone at the front desk to respond to current and prospective guests’ needs. -Book reservations for individuals, families and groups as required. -Greet walk-in guests and guests with reservations when they arrive at the front desk. -Refer guests to local amenities and venues. -Communicate guests’ requests and complaints to the appropriate department. Please send a copy of your updated CV to us. We do not charge any fees. FAX your CV to: 086 607 5682 Or call 5 Star: 064 163 0527 5Star@mailboxs.co.za