Liquorice is a dynamic, forward-thinking and world leading digital agency. We are seeking a client service account manager who will have the opportunity to work at our satellite branch in Stellenbosch. Our developments are known to be award winning, pioneering and cutting edge. We are one of South Africa’s leading full-service digital agencies, delivering best-in-class strategy, creative, and technology.

Job description:

• This position is an account management position reporting directly to the Account Director.
• The ideal candidate will be responsible for managing various web/mobile/CRM based projects, accountable for client liaison, maintaining relationships with the client on a client service level, campaign development and management.
• Project management of client accounts all facets of client service and the delivery of agency services in an efficient and effective manner.

Responsibilities: 

• Administering all day-to-day activities.
• Building and maintaining strong client relationships.
• Ensure a smooth and timeous workflow of activities directed at the client.
• Coordinate and manage all agency services to the client.
• Write status reports for each account.
• Work closely and provide support to the Account Director.
• Work with other departments to ascertain timetables, pursue estimate approval and follow the project through actual production and final presentation.
• Effective and accurate financial management of projects.

Requirements: 

• Strong project management skills essential.
• Understanding or working knowledge of WordPress platforms.
• Understanding and working knowledge of bulk email and SMS platforms.
• Broad understanding of new technology and the application of it to the creative process.
• Ability to review campaign results and identify opportunities for improvement.
• Marketing or communications degree preferable.
• Some basic HTML understanding.
• Google Analytics and tag manager working knowledge. 
• An eye for what works in user experience.
• Minimum two and a half years’ experience in a digital agency environment essential.
• Must have a very strong technical understanding.
• Broad understanding of all communication disciplines – CRM, BTL, ATL.
• Great attention to detail.
• Excellent communication skills.
• Excellent presentation skills.
• Proficient in Excel, PowerPoint essential.
• Drivers licence and own car.

Personality:

• Work hard, play hard attitude.
• Every detail oriented.
• Multitasking.
• A go-getter who always strives to deliver the best possible results.
• Have great work ethic and be prepared to go the extra mile – a real team player.
• Confident with a drive to succeed.
• Analytical thinking to review campaign results.
• Ability to work under pressure.

If you are interested in applying for this great opportunity, please send your CV to

az.oc.ecirouqil@rh>b<</span>

using the reference, DigitalAM Winelands. Please do not send any additional documentation.

Please note we reserve the right to freeze or not hire in the role. 

Should you not receive a response from us within three weeks of your application, unfortunately, your application has been unsuccessful.

Company Description

Liquorice is a dynamic, forward thinking, and a world leading digital agency. We are seeking a digital account manager who will have the opportunity to work on our exciting, challenging and diverse globally recognised brands.

Posted on 27 Oct 16:43