Job description

Oliver South Africa is looking for a talented Content and Community Manager/Social Media Manager to be based at a client site in the northern suburbs of Durban.

Employment type: 12-months fixed term contract
Start date: 1 May 2020

You will be responsible for building, engaging and proactively managing a social community through all key channels including Facebook, Instagram, Twitter, and YouTube. This role is predominantly focused in the beauty and personal care category for our client Unilever, working on some of the biggest and best-loved brands with the potential for exciting new product launches.

Working closely with our onsite U-Studio team, brand managers and customer service partners CEC, you will be using best practice to represent the voice of the consumer, monitor conversations, post content (paid and organic) and manage the daily operations of various social channels.

You will have access to the strategic and creative network of the wider agency, and will be responsible for pulling the right people together to produce great content for your channels, as well as adding your own creative flair and community management expertise. You will work hand-in-hand with our in-house design team to create best in class content for the channels you manage.

What you will be doing: 

• Brand guardian and steward of online personality
• Driving dialogue with consumers
• Identifying proactive opportunities for engagement and reactive content
• Writing posts
• Attending and posting from live events
• Briefing creative
• Publishing content
• Maintenance of influencer relationships and reposting
• Gathering of assets from/liaison with other agencies
• Escalating trends and issues/flagging customer service comments for CEC attention
• Qualitative reporting

Requirements

What you will need to be great in this role:

• Two+ years of experience
• Strong background of working with digital and social agencies
• Level, strategic thinker
• Courteous positive and high energy individual who has great people skills
• Gravitas with clients
• Entrepreneurial and proactive – the ability to spot opportunities to create content and help clients achieve their business ambitions
• Creative flair
• Excellent written communication skills and a strong grasp of the English language, with experience in writing copy for online and social purposes
• Works well under pressure
• Keen interest in digital trends and popular culture
• Experience with working with a social media management tool
• In-depth understanding of paid media and the role of influencers
• Editorial background is advantageous
• Creative skills such as Photoshop is advantageous
• Examples of previous experience is advantageous

Applications close: 31 April 2020

To apply click on “Apply now”, or email your updated CV to 

labolg.erom@tnemtiurcer

.

About us

Oliver, part of the global Inside Ideas Group (Oliver, AdjustYourSet, DARE, etc.), is a rapidly expanding creative services agency with a twist – we provide our clients with bespoke dedicated agencies that operate from within their offices. It’s a dynamic fast-paced solutions-focused start-up environment – that brings clients and agency closer together to create more creative and effective work.

Website: www.oliver.agency
LinkedIn: https://www.linkedin.com/company/18178061/

Posted on 12 Mar 07:56