Duties & Responsibilities
Gathers information from the customer to understand their needs and detailed requirements.
Oversees monitoring of relationships including lessons learned and appropriate feedback (close the loop).
Develops/generates new leads by monitoring trends, conducting research, identifying opportunities, cold calling and making appointments.
Educates and develops rapport with internal and external customers, promoting partnerships, seeking feedback and proactively addressing customer needs and requests. Expands customer buying centers and use cases, while leading the customer account planning cycle and ensuring that all customer needs and expectations are met.
Develops communication and training programs to inform sales and marketing teams of new product launches and changes in organizational strategy.
Develops processes and procedures to optimize account management efforts and ensure sales goals are achieved.
Opportunity Management
Develops sales action plans for targeting leads, converting them into sales.
Manages own territory by allocating time and resources.
Develops and maintains mid-term territory plans. Desired Experience & Qualification
Matric.
Some experience in a Technical environment.
Large company experience is essential.
Premium product exposure is essential.
Planned loops and sleep out experience is essential
Excel experience is required.
Valid drivers license . connect@accotech.co.za