Job description

We are looking for a skilled IT support person to join our team in Pietermaritzburg. You will undertake a variety of day-to-day IT duties and be an integral part in ensuring that our office operations run smoothly and are successful in supporting other business activities.

Education requirements:

• Matric certificate.
• Degree/diploma in the required field will be an advantage.
• Previous experience in the IT field will be highly advantageous.

Company Description

Epicentre is a South African company founded in 2001, that specialises in public health research and programme impact assessment and implementing workplace programmes.

Requirements

• Proficient in M.S. Excel, Word, PowerPoint, internet and email.
• Excellent planning and organisational skills.
• Excellent time management skills.
• Excellent written and verbal communication skills.
• Ability to handle multiple tasks and prioritise appropriately.
• Ability to work well under pressure.
• Ability to pay great attention to detail.
• The operation of office equipment (fax, photocopier, scanner and laptops.)
• Excellent interpersonal skills.

Responsibilities:

• Setup and install the Mobenzi application on new tablets.
• Maintain tablets and ensure they have updated software.
• Troubleshoot tablet problems experienced by field workers.
• Provide IT support and troubleshoot computer problems experienced by office staff.
• Have a good working knowledge of wireless network solutions.
• Be able to setup and install basic programs on laptops.
• Fairly proficient in printer setup.
• Be able to connect all wireless devices to network.
• Maintain a comprehensive log of all devices, movement in and out of safe.
• Ability to setup laptops from factory for new users.
• Source quotes for purchasing of items when required.
• Facilitate staff training.
• Travel to other Epicentre offices to provide IT support, when required.
• Other IT related tasks.

Posted on 02 Jun 16:30