Job description

Responsible to drive sales through new and existing customers. Will utilize prospective customer as well as current customer data to identify key areas for improvement for customers marketing portfolio. Build relationships through excellent customer services skills driving customer satisfaction and retention.

Bring customers in the door with our champion products (SEO, lead generation packages, and website/ e-commerce packages) and continue to maintain and expand the portfolio through account management and customer service skills.

Accountabilities:

• Responsible for new sales opportunities from existing Portfolio Customers through inbound and outbound leads. Sales include Online Presence Packages, SEO, Social media Engagement, PPC, Websites and Lead Generation.
• Manage new sales to digital customers and retention of existing customers through providing excellent customer service and expanding customer portfolio of company services.
• Maintain an active pipeline of potential online marketing prospects. Build relationships with key employees of prospective businesses.
• Identify key areas for improvement in prospective client’s portfolio, determine any appropriate services that will help the customer grow. Provide details/benefits to the customer.
• Responsible for all administrative tasks required for managing customer.
• Responsible to drive sales results and meet target expectations.
• Find qualified small business prospects through a variety of business development methods.

Requirements

• High school (or equivalent)
• Two to four years of sales/customer service experience
• Ability to develop a trusting relationship with customers, provide excellent customer services and ensure follow through.
• Previous success closing the sale and meeting revenue targets
• Ability to learn and apply new information quickly
• Assertive team player with a positive attitude, high energy level and ability to establish rapport and build relationships with current and potential customers
• Must have a clear, pleasant and professional speaking voice
• Excellent interpersonal and communication skills
• Above average computer proficiency and the ability to multi-task

Posted on 05 Jun 11:00