Remuneration:	Market related
Location:	Pietermaritzburg
Job level:	Senior
Type:	Permanent
Reference:	#CUMG-4168
Company:	Cape Union Mart – Tread + Miller

Job description

Responsibilities:

• Deliver exceptional customer service by implementing customer experience strategy

• Managing all aspects of a store

• Maximizing turnover and profit

• Minimise shrinkage by monitoring stock related risks

• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.

• Implement change and diversity within store.

• Create and implement succession plans and define development action.

• Innovative visual merchandising to optimize sales

• Maintaining health & safety practices

• implement all company policies and procedures.

• Deliver exceptional customer service by implementing customer experience strategy

• Optimize team through creating an inspiring environment.

• Align team members to Company culture and create fun.

Behavioural requirements:

• Honesty in dealing with cash and finances

• Inspirational leadership & passion

• Taking ownership

• Building & maintaining relationships

• Innovation & ability to deal with change management

• Thinking adaptability                          

Minimum requirements:

• 5 years of Management retail experience

• Matric or Equivalent

• Microsoft – Computer Proficiency

• Driver’s license & own transport (Advantageous)

• Clear criminal record

• Ability to communicate effectively at all levels

Posted on 19 Jan 08:56