Executive Customer Service Sales Advisor (us)
Executive Customer Service Sales Advisor â Work from Home Opportunity
My client is an international concern that works within the financial sector servicing clients across the glob We are looking to employ candidates for this growing Company which is rapidly expanding.
With current economy this role will be a “ Work From Home “ role initially and then should the need change, will be required to work from office in the heart of CPT, within their stunning offices. My client prides themselves in the health and safety of
EMPLOYMENT TYPE: PERMANENTY
SECTOR: Finance (Call Centre)
BENEFITS: Medical Aid, Pension, Free Transport, Ongoing Training, great incentives, onsite gym, Onsite clinic, meal vouchers
START DATE: To Be Confirmed
DUTIES:
- Resolve and assist customers inbound telephonic and e-mail queries and requests
- Providing and comparing insurance quotes
- Selling, upselling, cross selling insurance to prospective clients, processing of new business, renewals, amendments and cancellations of policies and change details as needed
- Achieve and exceed predetermined sales targets
- Describe insurance benefits to prospective clients
- Persuade potential customers to switch policies
- Identify and overcome objections and respond to questions
- Follow up on voicemails received and initial contacts that request call backs
- After-sales information and advice
REQUIREMENTS:
- Matric / matric equivalent
- Clear criminal record
- Must have a good wifi / internet connection ( All equipment will be provided)
- Good working history with no dismissals
- Must be computer literate (Word and Excel)
- Great Customer Service Skills with sales (ability to upsell products– soft sell)
- Insurance background experience advantageous
- Fluent in English & excellent command of English (neutral accent)
- Good communication and listening skills
- Must be able to work shifts, campaign operates between the hours of 14h00pm – 02h00am, however you will only work an 8 hour shift within this period.
Interested? Apply on our website at www.statusstaffing.com today.
Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles.