Job description

Job description
A well-established digital printing company in Epping, Cape Town invite applications for a junior-mid level customer service/production coordinator preferably from a retail print background to administer key account logistics and campaign implementation.

• Receive production requests and prioritise accordingly to meet deadlines
• Read, process, comprehend, and follow the detailed written and verbal instructions of the customers prior to starting the job to assure the job is done correctly and to clients satisfaction
• Work with production staff and sales staff to ensure customer expectations are met
• Manage account services through quality checks on client products and follow-up with timeous communication
• Coordinating delivery schedules, arranging collections, installations of products and services

Requirements

• • Previous experience in printing (digital, screen and litho) manufacturing and finishing processes essential.
  • Aptitude to learn quickly 
  • Must be able to multi-task 
  • Must be able to work independently 
  • Excellent written and communication skills 
  • Strong customer service skills 
  • Detail oriented, organised, and deadline-driven
  • Must be able to work extended hours to meet campaign deadlines if necessary is non-negotiable
  • Previous project management experience will be an advantage
  • Drivers licence and own transport will be advantageous 

Posted on 09 Feb 10:32