Specialist retailer of engine parts looking for a general worker/driver, at our PE branch, who is committed, enthusiastic, energetic and a stable individual. Must be able to work independently and as part of a team.
Duties include/not limited to
Ensures vehicle is kept clean and presentable
Maintain good interaction with customers
Assist with stock control
Assist admin & store upkeep
Promoting the business when an opportunity arises
Answer customer enquiries when required
Provide customer service
Following is essential
Driver’s license and no outstanding fines
Strong verbal and written communication skills
CV with traceable references
No job hopping
Will suit an individual with these traits
Organised & attentive to detail
Professional & respectful of themselves and others
Honest and of integrity
Good communicator and with people skills
Willing to go the extra mile
Neat with good personal hygiene
Calm under pressure
The following is a plus
Experience in the motor parts industry / basic knowledge of engines
Experience in driving
Aspects to consider before you apply
The ability to handle items that eigh from 1kg up to 35kg.
Should you be successful you will need to provide a police clearance certificate or apply for one
Sal depends on exp. Willing to take on an individual who has no prior experience in the motor parts industry, but willing to learn. firstname.lastname@example.org
Our client an IT Services company which provides a full range of IT services is looking for a Service Support Engineer to join their team.
Purpose of role:
Provide support to all clients: ticket management and resolution; service maintenance tasks (i.e. backup management, event management, anti-virus checks etc.); 3rd party management; telephony support and knowledge management.
Ticket resolution and management:
Monitor and process unassigned tickets.
Analyse tickets and report any picked up trends to team leaders.
Management of tickets from creation to closure.
Adherence to client response and resolution adhering to SLA.
Follow up on all old tickets and ensure that they are taken through to closure.
Ensure that tickets are escalated timeously as per defined major incident process/if no resolution is found during troubleshooting.
Assist team members with ticket resolution and management.
Check daily backups are run for all clients.
Ensure backups are running effectively and record any faults.
Check and resolve failed backups by taking remedial action.
Third party management:
Ensure calls are logged with service provider(s) or a related 3rd
Ensure that 3rd party reference numbers are recorded in our system for follow up.
Ensure that updates are requested from the 3rd party on a regular basis.
Escalate any lack of feedback issues to Team Leaders/SDM.
Monitor and investigate Alerts received from monitoring tools.
Ensure remedial action is taken on alerts where required – ensure that a ticket is logged for such cases.
Identify and report long term issues to the Team Leaders.
Submit documents into solutions when new solutions are put into place.
Submit diagrams into Run Book – online storage in Teams as well as Share Point, when there is a change in environment or new site take on.
Ensure the password spreadsheet is updated stored to our Share Point.
Inform team of any Client or product information that is vital and useful by sending out email notifications.
Ensure knowledge sharing takes place within the team on an ongoing basis as and when required.
Thrive to remain up to date with new technologies and methodologies by completing on line courses/certifications.
Daily interaction with the Service Operations Team and Team Leaders to assist each other with call resolution.
Weekly meeting with Service Operations Team Leader to review and drive timely ticket resolution.
Service Desk: Once acceptance into service (AIS) approved – obtain project brief from Team Leader to ensure knowledge and understanding of new projects being implemented (and associated impact on Service Desk).
Project delivery support: Where allocated as a ‘task owner’ within a project – lead the delivery of the specific tasks within defined deadlines.
Ensure that all telephone calls are answered timeously.
Ensure that all missed telephone calls are followed up on.
Identify the caller and establish a good working relationship.
Assist Client users in a professional manner.
Time Keeping and Attendance:
Punctual attendance on a daily basis.
Adherence to On Call working arrangements as and when required.
Should you apply for an advertised vacancy, kindly note that your application is deemed to be unsuccessful should you not receive a response from our offices within 2 weeks of application.
Our client in Port Elizabeth is looking for an admin assistant for their school administration.
Salary: R4886 up to R5113 per month.
Closing date:13 December 2017
â€¢ Grade 10 passed in school
â€¢ Computer literate
To apply, please send a copy of your CV and any relevant Certificates to us at 1fourall recruitment.
We do not charge candidates any fees.
All calls will be answered between 11am and 1pm (Mon to Friday)
No telephonic applications will be considered.
Fax number:086 667 2504(Mark it attention Peter)
Tel:061 403 4436