The client is a very well known company located in Newton Park; they offer bright modern working conditions, excellent training and also great opportunities for career opportunities. Successful candidates will be fluent in English both oral and written and you will also have strong customer focus and technical awareness, with an ability to use online resources and templates to compose and tailor their own responses to meet with customers` individual needs * Candidates should have a passion for delivering excellent customer service.
* Gained a minimum of 6 months experience within a Customer Service environment
* Have experience with Social Media platforms such as Facebook, Twitter etc
* Ability to multitask, plan and prioritise workload, and work on their own accord.
* Demonstrates problem solving and troubleshooting skills.
* Have good objective handling skills and have the ability to deal with escalations and customer complaints
* Adaptable in communication style depending on customer.
Forward your CV to: sam@westpole.co.za